Westland Survival does not run on an emulator?

Please note that we do not guarantee stable and proper gameplay using emulators. If you want to play on a PC, it is best to use the speciall...

I have encountered a bug in the game, how do I report it to you?

If you encounter any bugs in the game, please contact us via in-game chat or website providing all information available so that we can anal...

Why is my game stuck on loading screen?

Try the following: reboot your device and reinstall the game. Make sure the game was connected to your Google Play / Game Center / Amazon / ...

How do I fix the server connection error?

This often happens in corporate environments or residential networks that are secured and forbid outgoing connections on non-standard ports....

My game is lagging and/or crashing, what can I do?

Please close all background applications and restart your device in order to free up some RAM. The game requires at least 1,5 GB of free RAM...

I have lost all my game progress, can you restore it?

You can recover your backup from the server if the game was connected to Google Play / Game Center / Amazon / Huawei / Telegram (depending o...

I didn't receive my daily VIP coins, what should I do?

Please check the inbox in the game shop one more time. Scroll down the list of items you already have, perhaps you just missed the Coins.If ...

Why is my device no longer supported? (Android)

We were forced to end support for all Android devices running OS versions lower than 6 and with RAM lower than 1.5 GB.If your device is runn...

Known Issues - Crashes on Motorolla

We are very sorry about this issue, it occurs only on some Motorolla devices. We are already working on it, but we can't tell when the fix w...